JD VoIP Telephone Solutions
The JD VOIP solution is based on Freeswitch architecture. A fully managed solution hosted on Amazon Web Services with dedicated support.
We offer full access to our technical support help-desk which operates rapid response service levels. Queries can also be easily escalated via our instant chat service available right from the JD VoIP portal. Additionally, a hotline number can be offered for a dedicated service for urgent enquiries.
We provide a comprehensive provisioning and configuration service for all PBX administration tasks. The help-desk can also be used for ad-hoc remote training sessions and for time sensitive deployments and escalations.
Included in all the above is a 24/7 Network Operation Centre monitoring package to ensure your system uptime is maximised.
A VoIP solution built for your business
Business Class Features
At JDNetworks, we believe long lasting relationships with our customers are key to mutual success.
Reviewing many off the shelf VoIP solutions we realised that ‘one size fits all’ was very apparent and not the best option for most businesses, so we choose to partner with a developer to offer a unique solution which can be built in the way your business needs it and at a price to match.
We can offer a total package which includes the very best Internet Connectivity, a wide choice of devices, site survey along with full installation and training, not to forget our solution is fully maintained for the life of the contract.
If you already have compatible VoIP handsets we can remotely flash them with our software, so we can get you operational with our services in no time at all.
New handsets we deploy fully programmed so these can be simply plugged into your existing network without the need for additional on site programming or engineering visits.
Our soft-phone app connects your desktop extension with your laptop, Android or iOS Smartphone. Make and receive calls on your device anywhere in the world as an extension of the office VoIP phone system.
You will have access to the JDNetworks secure portal, where you will see call profiles, make changes to groups, view call reports and listen to call recordings for internal, inbound and outbound calls. The portal offers a vast amount of information which assists your business making decisions on how the system should be changed to best suit your business needs.
Fully maintained for the life of the contract
Our platform is very versatile when it comes to provisioning VoIP applications and hardware. There is a fully comprehensive list of hard phones supported by the platform. We recommend Yealink devices for their service, price point, usability and consumer support.