My Office – Hosted VoIP
If you are looking for a new hosted telephone system, then we have a solution that is not only user friendly, includes all the features you need without additional bolton charges and can be provided for a tailored price to match your company budget.
We offer full access to our technical support help-desk which operates rapid response service levels. Queries can also be easily escalated via our instant chat service available right from the JD VoIP portal.
We provide a comprehensive provisioning and configuration service for all PBX administration tasks. The help-desk can also be used for ad-hoc remote training sessions and for time sensitive deployments and escalations. Included in all the above is a 24/7 Network Operation Centre monitoring package to ensure your system uptime is maximised.
hosted solutions built for your business
Your own company branded portal is intuitive, flexible and very user friendly. From here you have the ability to really control your hosted system, you can setup, block, divert, cancel users and can even listen to the inbound or outbound calls if needed.
You can upload new mp3 audio files if you wish to have different messages for different seasons or you have some new promotions you would like callers placed on hold to listen to. The JD portal really does give you full access to all your needs of a true future proofed VoIP Hosted PBX.
Business Class Features
Music on Hold
Advertise on Hold
Music on hold/Info on hold is a simple way to connect with your target audience. Customers placed on hold, will hear key business information, instead of irritating beeps or worse still – silence! Delivered to a captive audience, using your chosen combination of voice and music. Your bespoke music on hold marketing message, turns dead air time, into a sales opportunities.
Our platform is very versatile when it comes to provisioning VoIP applications and hardware. There is a fully comprehensive list of hard phones supported by the platform. We recommend Yealink devices for their service, price point, usability and consumer support.