Cloud-based VoIP telephone system
flexibility, agility and powerful call-management features
flexibility, agility and powerful call-management features
Music on hold/Info on hold is a simple way to connect with your target audience. Customers placed on hold, will hear key business information, instead of irritating beeps or worse still – silence! Delivered to a captive audience, using your chosen combination of voice and music. Your bespoke music on hold marketing message, turns dead air time, into a sales opportunities.
Our key security partner is Amazon. You can find all the information for AWS security here:
https://aws.amazon.com/security/
AWS data centres cannot be physically accessed by the public. We use SSL certificates for all front-end access and the costings of this are included in your plan as standard. (This is standard industry practice). We only use URL based routing for the platform to avoid hackers and fraudsters breaking in. We have a live time fraud detection system in place on our SIP carrier with safety bars in place to ensure client protection. All data and call recordings are stored on encrypted drives within the AWS platform. Additionally, backups are stored within a UK FAST data centre in Manchester on encrypted Barracuda hardware. Any user provisioning / account provisioning will be encrypted and sent in separate emails. A random password generator is used and will require at least 8 characters / 2 symbols / at least one capital letter. Security modules are part of the standard training package provided with the platform.